Privacy Policy

Privacy Policy

Last Updated: [Insert Date]

DeliverInstall Logistics respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit DeliverInstall.com, contact us, request a quote, schedule services, or communicate with our team.

By using this website or submitting information to DeliverInstall Logistics, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide through our website, contact forms, quote request forms, phone calls, email, text messages, or other communications.

This may include:

  • Name
  • Company name
  • Email address
  • Phone number
  • Pickup and delivery addresses
  • Billing or mailing address
  • Service request details
  • Shipment, item, freight, installation, assembly, or haul-away details
  • Photos or documents you choose to provide
  • Scheduling preferences
  • Payment or invoicing information
  • Any other information you choose to submit

We may also collect limited technical information automatically when you visit our website, such as:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Time spent on the website
  • Referring website
  • General location information
  • Cookies and similar tracking data

2. How We Use Information

DeliverInstall Logistics may use collected information to:

  • Respond to quote requests
  • Communicate with customers and prospective customers
  • Provide transportation, delivery, logistics, installation, assembly, or haul-away services
  • Schedule pickups, deliveries, routes, and service appointments
  • Prepare estimates, invoices, and service records
  • Coordinate drivers, installers, subcontractors, or logistics partners
  • Improve website functionality and customer experience
  • Process payments or manage billing
  • Send service-related updates
  • Maintain business records
  • Protect against fraud, misuse, or unauthorized activity
  • Comply with legal, regulatory, insurance, safety, or contractual obligations

We do not sell personal information in the ordinary meaning of selling customer contact information for money.

3. Quote Requests and Service Information

When you request a quote or service, we may ask for information necessary to evaluate the request. This may include pickup and delivery locations, item descriptions, dimensions, weight, photos, access instructions, time windows, labor needs, installation requirements, haul-away needs, or other project details.

This information helps us determine availability, pricing, route planning, labor needs, equipment requirements, and whether the requested service can be performed safely and professionally.

4. Sharing Information

We may share information when reasonably necessary to operate our business and provide services.

This may include sharing information with:

  • Drivers
  • Dispatchers
  • Installers
  • Logistics coordinators
  • Subcontractors or service partners
  • Payment processors
  • Insurance providers
  • Website hosting providers
  • Email, phone, or communication platforms
  • Analytics or advertising service providers
  • Legal, accounting, or professional advisors
  • Government, regulatory, law enforcement, or legal authorities when required

We only share information as needed for legitimate business, service, safety, legal, or operational purposes.

5. Service Providers and Third-Party Tools

Our website may use third-party tools, plugins, forms, analytics, maps, hosting services, payment platforms, advertising tools, or communication systems.

These third parties may collect or process information according to their own privacy policies. DeliverInstall Logistics is not responsible for the privacy practices of third-party websites, platforms, or service providers.

6. Cookies and Tracking Technologies

DeliverInstall.com may use cookies and similar technologies to help the website function, improve performance, understand visitor behavior, support security, and improve marketing efforts.

Cookies may help us understand which pages visitors use, how users find our website, and how we can improve the website experience.

You may be able to control cookies through your browser settings. A separate Cookie Policy may provide additional information about the types of cookies used on this website.

7. Email, Phone, and Text Communications

When you provide your contact information, we may use it to respond to your inquiry, follow up on a quote request, coordinate services, send scheduling updates, provide invoices, or communicate about your account or service request.

We may also send occasional business or service-related communications. You may request that we stop sending non-essential marketing messages by contacting us.

Service-related messages may still be sent when necessary to complete, schedule, invoice, or support requested services.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to help protect the information we collect.

However, no website, internet transmission, email, text message, or electronic storage system is completely secure. We cannot guarantee absolute security of information submitted through the website or transmitted electronically.

Customers should avoid submitting highly sensitive information through general website forms unless specifically requested through a secure method.

9. Data Retention

We may retain information for as long as reasonably necessary to operate our business, respond to inquiries, provide services, maintain records, manage invoices, resolve disputes, comply with legal or insurance obligations, and support legitimate business purposes.

Retention periods may vary depending on the type of information, service relationship, legal requirements, and business needs.

10. Your Choices

You may contact us to request that we update, correct, or delete certain personal information, subject to legal, accounting, operational, insurance, contractual, or recordkeeping requirements.

You may also choose not to provide certain information, but this may limit our ability to respond to inquiries, provide quotes, schedule services, or complete requested work.

11. Privacy Rights

Depending on where you live, you may have certain privacy rights under applicable law. These may include the right to request access to personal information, request correction, request deletion, opt out of certain data uses, or receive information about how personal information is used or shared.

If you would like to make a privacy-related request, please contact us using the contact information listed below.

We may need to verify your identity before responding to certain requests.

12. California Privacy Notice

DeliverInstall Logistics is based in Washington and primarily serves Washington State and the Pacific Northwest. However, if we collect personal information from California residents and applicable California privacy laws apply to our business, California residents may have additional rights regarding their personal information.

These rights may include the right to know what personal information is collected, used, shared, or sold; the right to request deletion; the right to correct inaccurate information; the right to opt out of certain sharing or selling of personal information; and the right not to be discriminated against for exercising privacy rights.

DeliverInstall Logistics does not knowingly sell personal information for monetary compensation.

13. Children’s Privacy

Our website and services are intended for businesses, property managers, commercial clients, and adults requesting transportation, delivery, logistics, installation, or related services.

We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it.

14. Links to Other Websites

This website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, security, or policies of those third-party websites.

You should review the privacy policies of any third-party websites you visit.

15. Changes to This Privacy Policy

DeliverInstall Logistics may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

Your continued use of the website after updates are posted means you accept the revised Privacy Policy.

16. Contact Us

If you have questions about this Privacy Policy or want to make a privacy-related request, please contact us:

DeliverInstall Logistics
Website: DeliverInstall.com
Email: info@deliverinstall.com
Phone: 801-810-6876
Service Area: Washington State and the Pacific Northwest